Service Continuity/Anomaly Management Engineer

Location: Noordwijk, Netherlands Application deadline: 27 September 2021 Reference number: 1020
Haydee

Haydee Afonso

International Technical Recruiter

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Why join RHEA?

We are a growing international company, with over 650 staff working in 11 countries. Our teams are involved in innovative space missions and cutting-edge projects in security, concurrent design, data and ground systems.

When you join us, you will work alongside recognized industry experts, either on our clients’ premises or in our offices across Europe and Canada. This is your opportunity to boost your career and shape the future of the space, security and systems engineering industries.

What we offer

  • Competitive remuneration packages
  • Unique career opportunities, including working in other countries
  • Personalized training and development programmes
  • Flexible relocation support
  • Stable company with a family atmosphere.

Want to know more?

If you have any questions before submitting an application, please get in touch – we are always happy to tell you more.

Contact our Recruitment team

On behalf of ESA, we are currently looking for a Service Continuity/Anomaly Management Engineer to work in its Site (ESTEC) in the city of Noordwijk, The Netherlands.

The key person will maintain the System Business Continuity concept and status, providing quick reaction in case changes or anomalies affect the Galileo continuity of service. To meet this a proper follow up and review of the ongoing open anomalies has to be performed continuously.

Tasks and Activities

The scope of work will include:

  • Anomaly management:
    • Attend the weekly Galileo ARBs organized and chaired by the Galileo operators.
    • Identify any critical anomalies and coordinate internally at ESA ensuring the proper attention.
    • Any critical anomalies posing a risk on the service continuity shall be highlighted and reviewed as part of the Service Continuity Dashboard.
  • Service continuity plan:
    • Developing and maintaining the ESA Service Continuity Plan.
  • Service continuity dash board:
    • Developing the ESA Service Continuity Dashboard.
    • Monitor weekly any critical technical risks (ARs, obsolescence, incidents, outages etc.) on the operational infrastructure and report this in the service continuity dashboard.
  • Operational processes:
    • Contributing to the continuous reviews of the operational process between ESA and GSA (i.e. the SOPIs).
  • As-built RAMS:
    • Contributing to the As-built RAMS analysis as conducted in cooperation with ESA PA and presented at the bi-yearly Service Exploitation Review.

 Skills and Experience

The following skills and experience are mandatory:

  • Master or PhD from a recognised institution of secondary studies or equivalent, with at least 4 years of proven industrial experience in the field.
  • Experience with Galileo service.
  • Autonomy in writing minutes of meetings, technical notes, specifications, and reports.
  • Good interpersonal skills and team spirit.
  • Previous working experience in a multinational environment.
  • Good knowledge of MS office tools.
  • Excellent Organizational skills, good practical sense, ability to work effectively in a team and ability to work autonomously in the field of responsibility.
  • Availability and willingness to travel for missions inside or outside Europe
  • Experience in procurement of industrial activities.
  • Fluency in English, both written and spoken.
  • Eligibility to national personal security clearance.

The following skills and experience are mandatory:

  • Knowledge and experience in GNSS Systems.
Apply now Apply now

Why join RHEA?

We are a growing international company, with over 650 staff working in 11 countries. Our teams are involved in innovative space missions and cutting-edge projects in security, concurrent design, data and ground systems.

When you join us, you will work alongside recognized industry experts, either on our clients’ premises or in our offices across Europe and Canada. This is your opportunity to boost your career and shape the future of the space, security and systems engineering industries.

What we offer

  • Competitive remuneration packages
  • Unique career opportunities, including working in other countries
  • Personalized training and development programmes
  • Flexible relocation support
  • Stable company with a family atmosphere.

Want to know more?

If you have any questions before submitting an application, please get in touch – we are always happy to tell you more.

Contact our Recruitment team

Apply now - Service Continuity/Anomaly Management Engineer

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