DOORS IT Engineer

Application deadline
Friday, March 2, 2018
Reference number
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As DOORS IT Engineer, you will provide IT support at our client’s premises in Noordwijk, The Netherlands.

Tasks and Activities
  • Setup a DOORS environment for various ESA projects and directorates

  • Setup and maintain a Cloud service for DOORS

  • Identify requirements based on classified and unclassified DOORS environments depending on projects needs.

  • The user access to the DOORS system will be also from outside ESA firewalls for authorized external users (e.g. Industry, EU, GSA). In the case of access from outside the ESA firewall is necessary, it will be made by means of security tokens, subject to the ESA Security policies. Certain projects might not allow external access from outside ESA firewalls.

  • Work closely with corporate IT services to find the best possible solutions for DOORS environments for internal and external users

  • Configure each DOORS project independently and ensure that only authorized person can access a specific project space.

  • Provide assistance in the technical and functional use of the applications under the Contractor’s responsibility;

  • Address requests related to applications and products out of his scope to the relevant support groups keeping the user informed;

  • Provide expert advice regarding current system functionality and respond to:

    • Requests for manipulation of the database (e.g. generation of specific script for data upload, application configuration, etc.);

    • Requests for data extraction, ad-hoc reports, etc.

    • Troubleshooting applications errors not requiring intervention of the development team.


Skills and Experience
  • You have a Master’s degree in the relevant discipline.

  • You have a deep understanding of IBM DOORS.

  • You are proficient in databases systems (e.g. Oracle, MariaDB, etc.).

  • You have a good experience in developing Web applications using standard application frameworks and related Web technologies.

  • You are capable of Java (web) development.

  • You are capable in Software development (Pascal, C, C++, Java, Spring, Hibernate, PL/SQL, Perl, PHP, VB).

  • You are proficient in Software Debugging.

  • You are proficient in running operational environments.

  • You have a very good working knowledge of spoken and written English language. Excellent communication skills (written, interpersonal, negotiation, etc.) are crucial.

  • You must be able to train and explain issues to users over the telephone and email, and to maintain clear communication with the ESA’s technical responsible on all tasks and projects.

  • You are able to work independently and manage multiple tasks simultaneously. High sense of rigour, proactive attitude to solve problems.

  • Service orientation.


Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.

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