Copernicus Service Project Account Manager

Application deadline
Vendredi, février 22, 2019
Reference number
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You will have the opportunity to support ESA in the Copernicus Space Component Coordinated Data Access System (CSCDA) project during the implementation cycle and operational deployment of the follow-up project PRISM (Copernicus contributing missions access support functions and platform), responding to Copernicus Service Projects’ (CSP) evolving needs.

Tasks and Activities
  • CSP Progress Review organization and lead
  • Recording, Tracking, analysis of User Needs and their mapping in Data Warehouse Requirements (DWH)
  • End to End Management of CSCDA Datasets (DAP updates, status, level of implementation, daily monitoring of orders, escalations, closure)
  • Quota Management
  • User Survey Process Management
  • Participation to CSP events and meetings
  • Assessment of service improvements
  • Copernicus Contributing Mission Entities (CCME) monthly report reconciliation and validation
  • Support Long term evolution of DWH
  • CSCDA Evolution support ( including requirements definition support  (ITTs and CCNs) and Operations Scenarios definition)
  • Preparation of news about CSP activities
Skills and Experience

The following skills and experience are mandatory:

  • You have a degree in a relevant technical field such as Physics, Engineering, Mathematics, Geography, Geosciences.
  • You have at least 5 years of experience in a directly relevant Space EO industrial or research environment.
  • You have a good knowledge of ESA EO missions and their operational context.
  • You have a good knowledge of EO based science application.
  • You are aware of Copernicus environment stakeholder and CCME.
  • You have a good knowledge of GIS and related tools.
  • You are able to draft and edit complex technical reports.
  • You are proficient in MS Office Tools.
  • You have good communication skills.
  • You are expert in technical writing and presentation.
  • You have good negotiation skills and meeting management skills.
  • You have analytical skills.
  • You are a team player.
  • You are results oriented and user oriented focusing.
  • You have an appetite for learning.
  • Documentation Review.
  • You are able to coordinate complex tasks.
  • You are flexible and have a proactive approach.

The following skills would be highly desirable:

  • You have knowledge of the Copernicus Space Component Data Access (CSCDA) context.
  • You have knowledge of Earth Science research community.
  • You have experience in project management.
  • You have experience in system Engineering.
  • You have a previous job experience in an International context.
  • You have experience in EO Data Processing.
  • You have experience with OGC (Open Geospatial Consortium Standard).
  • You have experience with INSPIRE (Geo Portal).


Preference will be given to candidates eligible for an EU or national personal security clearance at the level of CONFIDENTIAL or above.


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